Cash and Dash: How ATMs and Computers Changed Banking
Thursday 16th April 2020
BCS, 25 Copthall Avenue, London, EC2R 7BP.
About the seminar
In his recent book, Cash and Dash, Mr. Batiz-Lazo looks closely at the
influence of the ATM on the retail banking journey
and explores the drivers of long-term innovation.
In this session he will cover the challenges of deploying new technology and
examine the balance between investing in new innovation and maintaining
existing technology all while securing the trust of customers.
About the speaker
Bernardo Batiz-Lazo is a world class authority on the automation of banking,
financial technology, and cashless retail payments.
He is Professor of Business History and Bank Management at Bangor University
and a Fellow of the Royal Historical Society.
He has been studying financial markets and institutions since 1988.